Run your field service
on a secure operational core.
OpsCorp FSM is a high-performance dual-role platform: an admin web console for the office and a lightweight PIN-login technician app for the field. It unifies leads management, tickets, dispatch, inventory, and AMC on a single secure ledger.
Above target
Service businesses don't lose to competitors. They lose to operational drag.
Most installation and maintenance teams aren't short on demand — they're short on visibility. Five symptoms quietly drain margin every week.
Inquiries buried in messaging threads.
Leads get lost in group chats and inboxes. Without a unified intake, quotes are missed and follow-ups never happen. You're losing revenue to simple lack of visibility.
Double-bookings and truck-roll waste.
Spreadsheets can't track real-time technician availability or route efficiency. Conflicting promises cost you fuel, time, and customer trust.
Chat for dispatch, Excel for jobs, Email for money.
When data is fragmented, your office knows one version of reality and your technicians know another. Disconnected systems create operational drag.
Sign-offs sitting in glove compartments.
Paper signatures and phone photos take days to reach the office. Invoices go out late, and your cash stays stuck with the customer.
Restocking what you already have.
Stock is split across vans and warehouses with no audit trail. You run out of critical parts while over-ordering low-turnover items.
Managing by gut feeling, not data.
If you don't know your technician utilization or AMC renewal rates, you can't scale. Every Friday review becomes a guessing game.
The same business, run two different ways.
OpsCorp FSM replaces the 14-step manual Monday with a single operational spine — moving data seamlessly from lead to invoice on a secure operational core.
Fragmented Reality
- Lead arrives in WhatsApp/Email; gets lost by lunch
- Dispatcher calls 3 technicians to check availability
- Schedule lives on a printed spreadsheet or wall board
- Quote is typed in Word, emailed, then re-typed manually
- Customer calls office asking “where is my technician?”
- Technician finishes job; photos/signatures sit on a phone
- Invoice goes out 3 days late after office re-types notes
One Operational Ledger
- Lead lands in unified inbox with confidence scoring
- Quote built in 90s from tenant-scoped service catalogue
- Job dispatched to nearest crew via secure PIN-login app
- Customer gets automated ETA and technician profile
- Technician captures photos and parts in one-handed UI
- Invoice auto-generated from job close; zero data entry
- Ops tracks revenue and utilization on a single ledger
One platform. Every operational workflow.
12 modules covering the complete field-service pipeline — from the first lead to the renewed AMC — across the office, the warehouse, and the technician's phone.
Dispatch & Scheduling
Convert tickets into scheduled jobs on a unified board. Assign technicians based on skills and availability, with automatic isolation and conflict detection.
Lead & Ticket Hub
Capture inquiries with confidence scoring and automated deduplication. Route tickets via priority-based SLAs: 4h for critical, 8h for high, 24h for standard.
Inventory Ledger
Move beyond simple counts. Track serialized units, categories, and reorder thresholds. Job materials auto-decrement stock and recalculate parts cost in real-time.
Server-Side Quotes
Build complex quotes with automated tax, discount, and margin calculations. Generates professional-grade PDFs via server actions and stores them in private storage buckets.
Invoicing & Estimates
Dual-series numbering (INV/EST) for professional accounting. Import job data with one click to generate line items, tax adjustments, and customer signatures.
Technician Profiles
Manage field teams with role-based access. Secure PIN-login credentials mean no app store downloads and cryptographically generated access for every technician.
AMC Contract Engine
Annual Maintenance Contracts with start/end dates, renewal alerts, and scheduled recurring visits. SLAs are tracked automatically against your contract ledger.
Operational Analytics
Technician utilization, lead-to-invoice conversion, and revenue period reviews. Every metric is derived from the operational ledger.
Built for the office and the technician.
OpsCorp FSM ships two interfaces on one unified backend: a desktop admin console for managers and a mobile-optimised PIN-login app for technicians. Same data, role-appropriate UI.
Consolidated Admin Workspace
Full CRUD over customers, leads, and tickets with Zod-validated server actions. High-integrity isolation is enforced at the database layer.
Real-Time Dispatch Spine
Convert tickets to jobs, assign crews, and track status transitions from scheduled to completed. The office sees live updates as the field moves.
Operational Ledger
Quotes, invoices, and AMC contracts on one durable ledger. PDF generation is handled server-side for consistent, professional output.
Configured for the way your trade actually works.
OpsCorp FSM ships with industry templates — service catalogues, checklists, custom fields, and reporting dashboards — tuned to each vertical.
HVAC businesses
Service-heavy work with seasonal load spikes. OpsCorp FSM handles AMC contracts, recurring visits, and per-asset service history in one place.
- Per-customer asset register with full service history
- AMC plans with auto-scheduled recurring visits
- Quote → invoice flow with INV / EST dual-series
- Mobile-optimised technician app with PIN login
Run your Friday review on real numbers — not your gut.
Every dispatch, completion, and inventory movement flows into a single operational ledger. OpsCorp FSM measures the metrics that actually move a service business — technician utilization, first-time-fix rates, and AMC renewal margins — all backed by a secure operational core.
- Per-technician utilization, productivity and ticket SLA tracking.
- Full-spine visibility: lead → customer → ticket → job → invoice.
- AMC contract health, visit completion rates, and renewal alerts.
- Inventory burn, parts cost, and revenue period reviews on one ledger.
Operations · Q2 snapshot
Updated 3 mins agoSee how OpsCorp FSM secures your operational spine.
Schedule a 30-minute deep dive with a solutions specialist. We'll demonstrate the end-to-end flow from lead confidence scoring to automated AMC renewals, all running on our high-performance architecture.
- Technical walkthrough tailored to your trade and fleet size.
- Deep dive into the admin spine and the lightweight PIN-login app.
- Review our data isolation and residency standards.
- Assisted onboarding: bulk data import and custom PDF template design.
Lead → customer → ticket → job → technician dispatch → inventory → quote → invoice → AMC renewal — every step on the same secure operational ledger.
OpsCorp FSM · Field Service Management
The questions ops managers ask before signing.
Stop running field operations on spreadsheets.
Run a free trial with your real customers and your real technicians. Secure, high-integrity, dual-role from day one — admin console for the office, PIN-login app for the field.